Phyllis Burt, M.A., CCC-A, F-AAA
Dispensing Audiologist

Phyllis is a state licensed and nationally certified dispensing audiologist who has been in the field for over 30 years. She achieved her Bachelors degree in Communicative Disorders from the State University of New York at Buffalo and her Masters degree in Speech and Hearing Science from the University of California, Santa Barbara. She evaluates hearing and dispenses hearing aids to clients of all ages including newborn babies. She started working in Sonoma County in 1983 and opened Park Place Hearing Center in 1985 to provide the best technical and personal hearing solutions for her clients. She makes sure clients fully understand their hearing loss, the effects of hearing loss on themselves and their families, amplification adaptation methods, and strategies for enhancing listening and communication. It was her interest in communication and communication breakdowns that brought her into audiology and continues to motivate her and compel her to find solutions.

Pat Thomas,  Office Manager

Pat is Park Place Hearing Center’s fearless leader with 18 years experience running an internal medicine office and over three years here. She has a wide range of skills and information from obtaining insurance authorizations and checking benefits, billing, cleaning and checking hearing aids, scheduling appointments and transcribing reports. She is our office manager and an invaluable part of our staff. She will likely answer the phone when you call or greet you when you come by.

Chalon Leonard,  Laboratory Technician

Chalon started working at Park Place Hearing Center over two years ago. She has been amazed by the change in the quality of clients’ lives as they begin to improve their hearing. She loves helping people understand their hearing devices, from function to maintenance, and happily talks them through hearing aid hurdles. Her passion to understand and keep up with hearing aid technology and the satisfying feeling that comes with helping clients hear better has encouraged her to pursue her Hearing Aid Dispensing License. She will continue to work with Phyllis and cannot wait to make the difference in people’s lives that they have made in hers!

Rachel Schneider,  Medical Billing Specialist

Rachel has 19 years of experience as a medical claims processor and specializes in audiology, otolaryngology and various other medical specialties. She has been with Park Place Hearing Center for over three years and though she is seldom seen by our clients, she is always working for them behind the scenes.